FAQs

The site is very centrally located in Manchester and can be easily reachable using Manchester’s public transport network.

Our main entrance is on Lower Byrom Street on the corner of Studio 1, just next door to the Science and Industry Museum and directly opposite St John’s Gardens.

There is no vehicle parking on site but there are a large number of public and paid parking options in the immediate area.

We’re open! We can’t wait to see you!

Pre-book online and save. Tickets are available online from £27 per person. Tickets are sometimes available at the attraction on the day for £30 per person, but we recommend booking in advance to avoid disappointment.

CHAOS KARTS is a brand-new, never-seen-before live action video game experience. You’ll be racing real karts around tracks in a digitally projected world, with virtual weapons and power ups to use against your family and friends!

Using a combination of cutting-edge electric karts, projection mapping and augmented reality technology, we're going to put you right into the heart of the action!

In all you should expect to be at the venue for 45-75 minutes, including check-in, pre-play activities, briefing, game-time, debrief and scores (you will be on the track for just over 20 minutes). Each session is for up to 8 players and you are encouraged to book back to back sessions and can watch friends and family if you have sessions before or after each other.

You must be at least 11 years old and be 1.5m tall to play.

Upon arrival any one just over the height restriction may be asked to demonstrate that they can fully operate the kart before racing. If any player cannot comfortably reach the pedals or fully operate a kart they will unfortunately not be able to race.

If you are under the age of 18 you must be accompanied by an adult. This adult does not have to play but will be able to watch via our viewing platform.

Players must be 11+ years old and at least 1.5m tall. Upon arrival any one just over the height restriction may be asked to demonstrate that they can fully operate the kart before racing. If any player cannot comfortably reach the pedals or fully operate a kart they will unfortunately not be able to race.

Chaos Karts aren't built for passengers, so, unfortunately we cannot allow people at any stage of pregnancy to play, including those who were not pregnant at the time of booking.

For your own safety you will not be able to play if you

• Have Epilepsy
• Have a weak back and/or neck condition
• Are unable to operate the foot pedals or steering wheels of the karts
• Have consumed alcohol or illegal substances prior to playing

Restrictions are clearly displayed at time of booking on the website and enforced by operating staff on site. A waiver will be signed by all customers before participation.

If you don't want to race, you can accompany ticket holders and watch from our viewing platform. Only ticket holders will be able to race.

Dress for fun and comfort!

High heels or open toed shoes are not permitted. Please avoid wearing scarves or loose, flowing clothing.

If you have long hair, you'll need to tie it up for safety reasons.

Fancy dress is permitted as long as it does not impact your ability to operate your kart.

Bring along your phones and cameras to make some memories of your time at Chaos Karts.

You will need both hands on the wheel to play, so you can't take them onto the track but there are plenty of opportunities for a quick snap or two!

You will be on track for approximately 20 minutes.

We do! On Mondays, Tuesdays, and Wednesdays!

Our Student tickets, purchased online, are 20% off our regular online rate.

This ticket/offer is valid for students in further or higher education, or in an approved apprenticeship scheme only. Each ticket holder must be able to present a student photo ID from a university / college / apprenticeship scheme with a valid expiry date at the point of visit, otherwise you'll be asked to pay full price.

Student tickets are available by this link

We are currently working on creating Gift Vouchers. In the mean time, you can buy tickets as a gift here.

Whilst there isn’t an official weight limit for the karts, you will need to fit comfortably and safely in the kart and the seatbelt must fit. As a general rule if you are able to ride rollercoasters you’ll be able to play Chaos Karts. 

All participants must be aged 11+ and a minimum of 1.5m in height to drive, anyone that is close to this height may be tested in a kart and then refused entry if they cannot operate safely.

Our karts are for one person only. It is not possible to get two people into the karts or for anyone to be a passenger. 

We do not offer group discounts but we do have fantastic offers on corporate events. Please contact our events team on events@chaoskarts.com for more information.

See our Birthday Parties page for more information.

Absolutely! We love having work events at Chaos Karts. Depending on what you’re wanting from your event we’re able to offer a fantastic full service complete with food, meeting materials and soft drinks. To find out more contact our events team on events@chaoskarts.com

We don’t serve food or alcohol, in fact its very important that you do not consume alcohol before playing Chaos Karts, as it will mean you are not able to play. However, we do have free popcorn on site all day every day for you to enjoy. Soft drinks and snacks are also available to be purchased.

If you’d like to host an event, such as a birthday party or corporate entertaining event we work closely with some wonderful suppliers and can build a fantastic package to suit your needs. To find out more please contact events@chaoskarts.com

We’re afraid not.

We don’t currently offer split payment, or the ability to reserve and pay on arrival. If there are spaces available on the day you can pay on the door for your visit, however you are not able to prebook this and we do not reserve any spaces for walk-ups. As we often sell out in advance, pre-booking is strongly recommended to avoid disappointment.

Tickets are selling extremely fast, and when they are gone, they are gone! Zoom on over to book tickets now to avoid disappointment as when we’re sold out, there will be no room for squeezing people in!

8 racers start the experience every 20 minutes. You will be assigned the next available start time upon arrival, please arrive on time as per your selected timeslot to get pole position!

You’ll just need to book double the amount of tickets in your chosen timeslot, and then you’ll be able to play twice. For example, if there are 8 of you and you want to play twice, then just select 16 tickets on your chosen timeslot.

You can book these ticket types here. 

If you are a team of less than 8, you will likely be joined by others in both track times. If you wish to block out a timeslot for exclusive use, you can do so here.

Head to our dedicated gift voucher redemptions here and enter your gift code when prompted.

We offer a 15% discount for Blue Light card Holders which can be accessed through the Blue Light Card website.

Need to know more? Don't worry our helpful Pit Crew are on hand to answer any more questions you might have. Contact the pit crew here.

If you’re looking to find out more about working with us, or about us please contact press@chaoskarts.com. Please allow three working days for a response.

All racers must be able to safely operate the karts using the foot pedals and steering wheel. It may be possible to modify some elements of the experience to accommodate additional needs. We do offer free carer tickets for registered carers accompanying disabled guests. For more information on whether the experience is suitable for you or to book a carer ticket please contact us here.

Unfortunately it is not safe for us to allow dogs inside the venue.

All of our tickets are non-refundable, but we can look at options to move your tickets to a new date but this may be subject to additional fees. Please contact our Guest Services team here for more information.

We do not have lockers on site but we do have an area you can leave loose belongings and bags whilst you are racing. All items are left at your own discretion and we cannot take any responsibility for any lost items.

Although we don’t run specific quiet sessions, it may be possible for us to adapt the experience in order to cater to additional needs. Please contact the team here to discuss this with us.

We are constantly on the lookout for new locations to bring the Chaos Karts fun to more people! Nothing has been announced just yet but keep an eye on our News page for more information!

Chaos Karts uses a lot of different projection and lighting technologies and we do not recommend anyone with photosensitivity to attend. 

We are a cashless venue. We recommend pre-booking your tickets online to avoid disappointment as we do not hold any spaces for walk-ups. If you do decide to pay on the door, you will need to pay by card.

Unfortunately, we are unable to provide refunds if a member of your group can no longer attend the experience. However, you are welcome to transfer the ticket to another person. Simply have the new attendee bring the original booking confirmation with them on the day of the experience.